Statistics About Attention To Detail at Work
As of today, “survey #19” about attention to detail at work has nearly 370 entries. While not a massive sample size, it is certainly large enough to generate some interesting insights.
These results do not take industry or age into account.
The top three reasons cited for mistakes:
- Haste / being rushed
- Lack of education or training on the task or matter at hand
- Apathy
Can employees learn to be more detail-oriented?
- 81% of executives say “yes”, 17% say “not sure”, 2% say “no”
- 82% of managers (mid-level) say “yes”, 16% say “not sure”, 2% say “no”
Top four negative impacts of low attention to detail cited by executives:
- 27% say decreased product quality
- 19% say decreased productivity
- 13% say decreased employee morale
- 12% say decreased customer service quality
Top four negative impacts of low attention to detail cited by managers (mid-level):
- 28% say decreased productivity
- 26% say decreased product quality
- 16% say decreased customer service quality
- 13% say decreased employee morale
There are quite a few other interesting findings in the data but I’m looking into those further before publishing them. The survey is still accepting entries if you would like to contribute.
Training to Improve Attention to Detail in Employees
If you are interested in training for employees to improve attention to detail, check these out our online training course and the in-house Attention To Detail workshops, led by me, Chris Denny.